Privacy policy
At THEMENCO (“we,” “us,” “our,” or the “Company”), we value your privacy and the importance of safeguarding your data. This Privacy Policy describes our privacy practices for the activities set out below. In this Policy, "Personal Data" refers to any information that can distinguish an individual. We follow the obligations under: a) Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) b) California's Consumer Protection Act (CCPA) and California Online Privacy Protection Act (CalOPPA)
1. Scope and Processing Activities
This policy applies to THEMENCO websites and domains. It does not apply to third-party applications or websites accessed through external links. We process your data when you:
a) Make use of our application and services as an authorized user
b) Visit any of our websites that link to this Privacy Statement
c) Receive any communication from us, including newsletters, emails, calls, or texts
2. Personal Data We Collect
Data You Provide When you purchase or attempt to purchase, we collect:
a) Account information (name, email address, and password)
b) Payment information (billing address, phone number, and payment method details)
c) Purchase information, location data, and other relevant personal details
Device and Usage Data When you visit our site, we automatically collect:
a) Login Information, IP Address, and Time stamps
b) Individual products viewed and search terms used
c) Time zone and browser cookie data
3. Data from Third Parties
We may receive your personal data from partners or companies subscribing to THEMENCO services.
a) This information is governed by the third party’s privacy policies
b) You have the right to review and rectify this data by contacting the relevant third party or our Data Protection Officer
4. Purpose and Legal Basis
We collect and use your personal data to:
a) Deliver products and services to fulfill contractual obligations
b) Develop, improve, and debug our products and services
c) Organize marketing, newsletters, and promotions
d) Protect our business against fraud and maintain our relationship with you
5. Third Party Tools and Sharing
We use the following tools to store and analyze your information:
a) Shopify, Klaviyo, Okendo, and ShipStation
b) Google Analytics (for understanding site usage)
c) Targeted marketing providers and advertising networks
6. Legal Requirement and Service Providers
We may disclose personal data to:
a) Comply with legal obligations or government requests
b) Prevent loss of life or injury and protect our rights or property
c) Third-party service providers, contractors, or consultants who assist in improving our products
7. Cookie Policy
To provide the best experience, we use:
a) Preference cookies to remember your settings and personalize content
b) Analytics cookies to understand visitor behavior
c) Marketing cookies to provide personalized advertising
8. Retention, Deletion, and Children's Privacy
a) We retain data only as long as necessary for the purpose it was collected
b) When no longer needed, data is removed or anonymized
c) We do not knowingly collect personal data from children under the age of 16
9. Your Rights to Your Personal Data
Depending on your location, you may exercise the following rights:
a) Right to Access: Request a copy of your personal data
b) Right to Rectification: Correct inaccurate or incomplete data
c) Right to be Forgotten: Request deletion of your data
d) Right to Portability: Obtain your data in a structured, electronic format
e) Right Not to Be Discriminated: Exercise your rights without service alteration
10. Changes and Complaints
a) We may modify this Policy at any time by posting an updated version on our website b) If you have a complaint, please contact us directly
c) You have the right to lodge a complaint with a local data protection authority
11. Contact Us
To exercise your rights or ask questions about your privacy, please contact us at:
a) Email: themenco.com@gmail.com
b) Link: https://themenco.com/pages/contact-us
- Updated: 05/05/2024 -